DTDC India Courier Tracking

DTDC (Desk to Desk Courier & Cargo) is one of India’s leading domestic and international logistics companies. With an extensive franchise network, DTDC provides comprehensive logistics services, including express parcel delivery, freight, and supply chain solutions for e-commerce and corporate clients across India.

  • Services: Express, Cargo, International, and E-commerce logistics
  • Network: Extensive pan-India coverage
  • Website: dtdc.in

How to Track Your DTDC Shipment

  1. Locate your tracking number: Look for your 9-digit AWB (Air Waybill) number on your shipping receipt or order confirmation email.
  2. Enter the tracking number: Input the AWB code into the tracking box above.
  3. Monitor status: Follow your shipment through pickup, transit via regional hubs, and final delivery.

Shipment Status Codes:

  • Booking at Origin: Shipment registered at the local DTDC office.
  • In Transit: Parcel is moving between DTDC sorting hubs.
  • Out for Delivery: The courier is en route to your registered delivery address.
  • Delivered: Package successfully received.
  • Exception/Pending: Delivery attempt made or address issue—please contact your local DTDC branch.

Frequently Asked Questions

Q: What is an AWB number?
A: The AWB (Air Waybill) number is a unique 9-digit code assigned to your shipment to identify and track it within the DTDC network.
Q: My tracking hasn't updated in 24 hours. What should I do?
A: DTDC utilizes a franchise network; updates may occasionally take longer when moving between smaller hubs. If there is no update for more than 48 hours, please contact the DTDC customer support line.
Q: How do I change my delivery address?
A: You must contact the specific DTDC branch where your parcel is currently held or use the customer support hotline to request a redirection.

Contact DTDC India Support:

  • Toll-Free Customer Care: 1800 988 8888
  • Support Email: [email protected]
  • Support Hours: Monday – Saturday, 09:30 AM – 06:30 PM IST

Estimated Delivery Times:

  • Domestic Express: 2–4 business days depending on distance.
  • Domestic Economy: 5–7 business days.
  • International: Varies significantly by destination and customs.

Actual delivery timelines depend on the service selected at the time of booking.

Tracking Visual Guide

  1. Find your AWB: Check your receipt for the 9-digit code.
  2. Enter ID: Paste it into the tracking box above.
  3. Track Status: Monitor for "Out for Delivery" status.
  4. Support: If the shipment is delayed beyond the estimated timeframe, call 1800 988 8888.