FedEx® Courier Tracking

FedEx Corporation is a global leader in transportation and e-commerce logistics. Known for inventing the overnight delivery service, FedEx provides a comprehensive portfolio of services including FedEx Express (time-definite air shipping), FedEx Ground (day-definite delivery), and FedEx Freight, connecting over 220 countries and territories worldwide.

  • Services: International Express, Ground, Freight, and Customs Brokerage
  • Global Presence: Worldwide coverage
  • Website: fedex.com

How to Track Your FedEx Shipment

  1. Locate your tracking number: Look for a 12 to 15-digit tracking number or "Door Tag" number on your shipping confirmation email.
  2. Enter the tracking number: Input your code into the tracking field above.
  3. Monitor status: View live updates as your package moves from the sorting hub to your doorstep.

Shipment Status Codes:

  • Shipment Information Received: Label created; package awaiting courier pickup.
  • In Transit: Your shipment is moving through the FedEx network.
  • On FedEx Vehicle for Delivery: The courier is on their route to your address today.
  • Delivered: Package successfully delivered.
  • Exception: A delay occurred (e.g., customs, weather, or incorrect address)—please check tracking details for the specific resolution.

Frequently Asked Questions

Q: Can I change my delivery address or reschedule?
A: Yes, if you are a recipient, you can sign up for FedEx Delivery Manager to request a vacation hold, redirect to a FedEx location, or provide specific delivery instructions.
Q: My tracking has not updated for 24 hours. Is it lost?
A: No. International and Ground shipments often have gaps in tracking while moving between major hubs or clearing customs. Wait for the next transit scan.
Q: How do I speak to a live agent?
A: FedEx uses a 24/7 Virtual Assistant on their website that can resolve most tracking issues. If it cannot help, it will automatically transfer you to a human agent during business hours.

Contact FedEx Support:

  • General Support (US): 1-800-463-3339 (1-800-GoFedEx)
  • Virtual Assistant: 24/7 support available at fedex.com/support
  • Technical/Web Support: 1-877-339-2774

For regional support numbers outside of the US, please visit the official FedEx "Contact Us" page.

Estimated Delivery Times:

  • FedEx Express: Overnight to 3 business days, depending on the service level (Priority vs. Standard).
  • FedEx Ground: Day-definite delivery, typically 1–5 business days within the contiguous U.S.
  • International: Timelines vary by destination and customs clearance speed.

Real-time delivery estimates are provided directly in the tracking portal.

Tracking Visual Guide

  1. Find your ID: Check your shipping email for a 12+ digit waybill number.
  2. Enter ID: Paste the number in the tracking box above.
  3. Track Status: Follow the delivery stages on the progress bar.
  4. Manage Delivery: If you aren't home, use the "Delivery Manager" link provided on the FedEx tracking page.