Inpost Italy Courier Tracking

InPost Italy is a leader in modern logistics, famous for its extensive network of automated parcel lockers across Italy. They provide highly efficient, sustainable, and convenient delivery solutions, focusing on "out-of-home" delivery which allows customers to collect parcels at their convenience, 24/7.

  • Services: Automated Locker delivery, Point-to-Point logistics.
  • Focus: E-commerce and automated pickup points.
  • Website: inpost.it/en

How to Track Your InPost Italy Shipment

  1. Locate your tracking number: Find your shipment ID in the email or SMS notification sent by the retailer.
  2. Enter the number: Input the code in the tracking box above.
  3. Monitor status: Follow your parcel until it reaches your chosen locker or destination.

Shipment Status Codes:

  • In Transit: Your parcel is moving through the InPost network.
  • Arrived at Locker: The package has been placed in the locker. Check your email/app for your collection code.
  • Ready for Pickup: You can head to the locker now.
  • Delivered: Package successfully collected or delivered.

Frequently Asked Questions

Q: How do I open the locker?
A: When your package arrives in the locker, you will receive an email/SMS with a code or a QR code. Use this at the locker terminal to unlock your specific compartment.
Q: How long does my package stay in the locker?
A: Parcels typically remain in the locker for a set period (usually 72 hours). If not collected, they are returned to the depot or the sender.
Q: Can I change my delivery to a home address?
A: InPost Italy specializes in lockers. Once a shipment is processed for a locker, it usually cannot be redirected to a home address. Please check your order details for the chosen delivery method.

Contact InPost Italy Support:

  • Official Help Center: inpost.it/en/help-center
  • Support Form: Use the contact form on their website for specific parcel inquiries.
  • Note: InPost is a digital-first company; for the fastest help, use their official website support tools rather than phone lines.

Estimated Delivery Times:

  • Standard Transit: 24–48 hours within Italy.
  • Locker Availability: Packages are usually available for pickup immediately after the "Arrived at Locker" notification is sent.

Tracking Visual Guide

  1. Find ID: Check your shipping notification for the shipment code.
  2. Enter ID: Paste it into the tracking tool.
  3. Pickup Code: If your parcel is in a locker, ensure you have your mobile phone with you—you will need the code sent to you to open the locker door.