Post Serbia Courier Tracking

Pošta Srbije (Post Serbia) is the national postal operator of the Republic of Serbia. It provides a wide range of logistics and postal services, including domestic and international letter mail, Post Express (courier service), EMS (Express Mail Service), and parcel logistics. As the designated national provider, it serves as the final-mile carrier for most international shipments entering Serbia.

  • Services: Post Express, EMS, Registered Mail, Parcels
  • Coverage: Nationwide delivery across Serbia and international connectivity
  • Website: posta.rs

How to Track Your Post Serbia Shipment

  1. Locate your tracking number: Check your shipping receipt or confirmation email for a 13-character code (e.g., RR123456789RS, PE123456789RS, or EE123456789RS).
  2. Enter the tracking number: Input the code in the tracking box above.
  3. Monitor status: Follow your package through scanning milestones like "Arrival at exchange office," "Out for delivery," or "Delivered."

Shipment Status Codes:

  • Reception: Item accepted at the post office.
  • Dispatch: Item is in transit to the next facility.
  • Arrived at exchange office: Item has reached the sorting center or customs point.
  • Out for delivery (Zadužena za dostavu): The courier is on the way to your address.
  • Delivered (Uručena): Package has been successfully handed over to the recipient.

Frequently Asked Questions

Q: What is the format for Post Serbia tracking numbers?
A: Most tracking numbers follow the UPU standard of 13 characters: two letters, nine digits, and a final "RS" (e.g., RR123456789RS). Post Express items often start with PE or PX.
Q: My tracking hasn't updated in several days. Is it lost?
A: Not necessarily. International items often remain in "Customs Clearance" for extended periods. If your domestic item has not moved for 3–5 days, contact the local post office or the contact center.
Q: Can I change the delivery address for my Post Express package?
A: For Post Express items, it is best to contact the Customer Contact Centre immediately or visit the post office where the item is currently held to request redirection.

Contact Post Serbia Support:

  • Domestic Call Center: 0700 100 300 (Fixed lines only)
  • Mobile/International: +381 11 3607 788
  • Support Hours: Mon–Fri: 08:00–20:00; Sat–Sun: 08:00–15:00

For detailed claims, inquiries, or complaints, you can also use the contact forms available on the official posta.rs website.

Estimated Delivery Times:

  • Post Express (Domestic): Typically next-day delivery.
  • Standard Domestic Mail: 1–3 business days.
  • International: 5–15 days depending on destination and customs.

Note: Delivery times for international items depend heavily on the destination country's postal service efficiency.

Tracking Visual Guide

  1. Find your 13-digit code: It starts with two letters and ends with "RS".
  2. Enter ID: Paste it into the tracker.
  3. Track Status: Watch for the "Uručena" (Delivered) status to confirm receipt.
  4. Help: If stuck at "Izvešten" (Notified), it means a delivery attempt was made and you must collect it from the post office.