Sway Courier Tracking

Sway Webhook is redefining e-commerce logistics with advanced webhook technology, offering real-time package tracking and seamless integration for both businesses and customers. Sway supports flexible last-mile delivery, instant doorstep exchanges, and multi-directional logistics, giving retailers and recipients unprecedented convenience and transparency.

From global warehouses to your doorstep, Sway's digital infrastructure ensures fast, accurate updates and a customer-first approach—reflected by their 99%+ on-time performance and leading customer satisfaction scores.

  • Webhook-based tracking for real-time status updates
  • Multi-directional delivery—last-mile, next-day, and exchanges
  • Efficient tech integration with e-commerce, CRMs, and apps
  • Seamless returns & two-way SMS updates for customers

Learn more: shipsway.com

How to Track Your Sway Webhook Shipment

  1. Locate your Sway tracking number on your order confirmation email or shipping label.
  2. Enter the tracking number in the input box above.
  3. Monitor your delivery using live status and push updates, including shipped, in transit, out for delivery, delivered, or exception.

Shipment Status Codes & Meanings:

  • Shipment Created: Shipment booked, not yet picked up
  • In Transit: Parcel moving within our logistics network
  • Out for Delivery: Courier on the way for final dropoff
  • Delivered: Package arrived and confirmed by recipient
  • Exception: Problem or delay—contact support for more details

Frequently Asked Questions

Q: How fast are tracking updates with Sway Webhook?
A: Because we utilize webhook technology, tracking updates are near-instantaneous. As soon as a courier scans your package, the status is pushed to our system.
Q: My tracking number isn't working. What should I do?
A: Please verify the number format on your order confirmation. If it still fails, allow 1-2 hours for the system to index new orders, or contact the merchant.
Q: Does Sway Webhook offer weekend delivery?
A: Yes, standard operations include Saturday deliveries in most metropolitan areas. Sunday delivery depends on the specific service level chosen by the shipper.
Q: Can I change my delivery address after dispatch?
A: Address changes are time-sensitive. Use the official tracking portal link provided in your SMS to request a redirection before the "Out for Delivery" scan.

Customer Support:
Visit: shipsway.com
Use the support contact form, app chat, or your account portal.
For phone/email support, check the contact info on your order confirmation or in your user dashboard.

Business clients can request integration assistance or dedicated manager via the Sway B2B portal.

Estimated Delivery Times:

  • Same-Day Delivery: Available in select urban areas
  • Next-Day Delivery: Overnight to most regions
  • Standard Shipments: 2–7 business days
  • International Orders: Timelines vary by route—real-time ETA provided at tracking

Actual times depend on origin, destination, and service level. Sway's routing and status systems provide the most accurate, up-to-date estimates.

Visual Guide: How to Track Your Sway Webhook Delivery

  1. Find Your Tracking Number: Check your email or package label for the Sway code.
  2. Enter Tracking Number: Input your code above.
  3. Follow Status: Watch as your package moves: 'Shipment Created', 'In Transit', 'Delivered', etc.
  4. Problem with Delivery? Use support/contact info below.

Sway brings smart tracking, full transparency, and reliable shipping to every order.