Shenzhen 1st International Logistics(Group)Co,Ltd Courier Tracking
Shenzhen 1st International Logistics (Ydex) is a specialized cross-border e-commerce logistics provider based in Shenzhen, China. They focus on high-efficiency, air-freight based shipping solutions, connecting Chinese e-commerce merchants with consumers in Europe, North America, and other global markets.
- Service: Cross-border e-commerce parcel delivery
- Specialization: Direct-to-consumer international air freight
- Website: ydex.cn
How to Track Your Ydex Shipment
- Locate your tracking number: Found in your order confirmation from the merchant (e.g., AliExpress, Shein, or independent stores).
- Enter the tracking number: Input the code in the tracking box above.
- Monitor status: Follow your package from the Shenzhen sorting facility through international transit.
Shipment Status Codes:
- Shipment Received: Ydex has collected the parcel from the merchant.
- In Transit: Package is moving via air freight to the destination country.
- Customs Clearance: Package is undergoing import processing in the destination country.
- Handed to Local Carrier: The parcel has been transferred to your local national postal service for the final delivery.
Frequently Asked Questions
Q: Why has my tracking stopped updating?A: Ydex often acts as the "first-mile" carrier. Once your package arrives in your country, it is handed off to your local postal service (e.g., USPS, Royal Mail). If the tracking stops, try using the same tracking number on your national post officeâs website.
Q: How long does Ydex shipping take?
A: Because Ydex focuses on cross-border air freight, shipping times usually range from 7 to 20 days, depending on customs clearance in your destination country.
Q: How do I contact Ydex support?
A: Ydex is primarily a B2B logistics company. If you are a recipient, you should contact the merchant you purchased from, as they have a direct account manager at Ydex to resolve delivery issues.
Contact Ydex (Shenzhen 1st International):
- Official Website: ydex.cn
- Note: As a B2B logistics provider, individual recipient inquiries are best handled by the e-commerce platform or merchant where the order was placed.
Estimated Delivery Times:
- International Standard: 7–15 business days to major markets.
- Customs Processing: 2–5 business days (subject to destination country regulations).
Note: Delivery speed is heavily dependent on the efficiency of the local postal carrier after the hand-off.
Tracking Visual Guide
- Find ID: Look for the Ydex code on your order confirmation email.
- Enter ID: Paste the number into the tracking box above.
- Track: Monitor updates until the "Handed to Local Carrier" status appears.
- Final Step: Use your local post office tracker for the final delivery stage.