Question 1

How can I track my EAGLE CROSS BORDER parcel?

Accepted Answer

Enter your tracking number in the EAGLE CROSS BORDER tracking tool on this page to see the real-time location and delivery status of your shipment.

Question 2

What information do I need to track my shipment?

Accepted Answer

You only need the tracking number provided when your shipment was booked. No account or login is required.

Question 3

Why is my EAGLE CROSS BORDER tracking number not working?

Accepted Answer

Possible reasons include incorrect entry, the shipment not yet updated in the system, or a temporary delay in EAGLE CROSS BORDER’s tracking system. Check again after a few hours or contact EAGLE CROSS BORDER customer support.

Question 4

How long does EAGLE CROSS BORDER take to deliver parcels from China?

Accepted Answer

Standard delivery usually takes 3–7 business days, depending on the destination and customs clearance. Express shipments may arrive sooner.

Question 5

Can I change the delivery address after shipping?

Accepted Answer

Changes can be requested directly with EAGLE CROSS BORDER before the parcel is out for delivery. Contact their customer support for assistance.

Question 6

Does EAGLE CROSS BORDER provide international tracking?

Accepted Answer

Yes, EAGLE CROSS BORDER provides real-time tracking for international shipments, allowing you to monitor your parcel until it reaches its destination.

Question 7

What do the different tracking statuses mean?

Accepted Answer

In Transit – Parcel is moving through the courier network; Out for Delivery – Parcel is with the local delivery agent; Delivered – Parcel has reached the recipient; Exception/Delayed – There is a temporary issue affecting delivery.

Question 8

Can I get email or SMS updates for my shipment?

Accepted Answer

EAGLE CROSS BORDER may provide notifications via email or SMS. Check with them directly or subscribe to alerts if available.

Question 9

What should I do if my parcel is lost or delayed?

Accepted Answer

Contact EAGLE CROSS BORDER customer service with your tracking number. They can provide updates and initiate an investigation if needed.

Question 10

Is there a limit to the number of parcels I can track?

Accepted Answer

There is no limit; you can track multiple parcels individually by entering each tracking number in the tool.

EAGLE CROSS BORDER Курьер Отслеживание

Enter EAGLE CROSS BORDER Reference Number

EAGLE CROSS BORDER Отслеживание

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